Today we are so caught up in daily emergencies, that we never devote enough time to develop or strengthen those habits, skills and competences fundamental to our personal and professional success. Aware that the time we have at our disposal to learn is not infinite.
The seven skills needed to succeed at work and in life in general . Seven skills that will be difficult to learn because they are mostly “social skills”, but once they are made ours will pay us back for life. In short, a real investment.
Knowing When to Shut Up:
A wise man once said: before giving breath to the mouth, you should count to ten. In summary: we need to know when to keep quiet.
How many times did we happen to disagree with what was said by a colleague or worse still by the boss? So many, too many. And how many times have we reacted instinctively by arguing about our reasons, and then regretting it the next day? So many, too many.
The first golden skill to learn (which will repay us for life) is knowing when to be silent. Usually the most complex exercise when you are at the center of an office discussion is not to give vent to your instincts, but to know how to govern your emotions with wisdom and foresight, this is the real challenge.
The second key competence that we could define as a social and interpersonal competence : it is emotional intelligence .
Managing your emotions and recognizing those of others could make you make a successful career much sooner than you think. We are talking about emotional intelligence, which in the world of work is gaining more and more consideration.
Emotional intelligence has been included among the top ten skills required by 2020 by the World Economic Forum. Wanted by recruiters and encouraged by entrepreneurs, it is now a real must.
Daniel Goleman , an American psychologist, has defined it as the ability to recognize one’s own feelings and those of others, but also the ability to know how to manage emotions effectively.
A rarer quality than you might think . Being aware of this leads to an understanding of the need to explore emotions in the workplace, which is why emotional intelligence has become a key skill of companies and leaders that can be improved by up to 70% if cultivated through amazing programs like this.
Creating a work environment that stimulates emotional intelligence is becoming central.
Most successful people possess a good level of emotional intelligence: that is to say, they can also be unintelligent, but emotional intelligence compensates for that lack.
Time management (and priorities):
It has often happened that we give more value to urgent things, but they are not important. Learning how to manage time effectively is the third key competence for our personal success.
Everybody happens to not know how to decide what to do before another, especially in the workplace.
To whom has never happened to do things urgently that did not matter, in fact very often our time is controlled by things that are urgent but that are not important because we give more value to urgent things even if they are not important, rather than to those important but not urgent.
“The important thing is rarely urgent and what is urgent is rarely important”
First of all, it is important to point out that what is important is a subjective concept : what is important to you may not be important for someone else, and what is important today may not be so tomorrow or at another time. The priorities are linked to our values, principles and objectives, and can therefore be different for each of us.
Learning to manage them with the awareness of our scale of values is therefore fundamental for effective time management , especially when working in teams.
The concept of urgent, on the other hand, is objective , and depends solely on the time variable. It should therefore be applied to those activities that require immediate attention or at least a very short period of time.
Stephen Covey said: “Most of us do not listen with the intent to understand. We listen with the intent to respond. “
Buddha says: “If your mouth is open, you are not learning” and Calvin Coolidge adds, “No one has ever been fired because he listened too much.”
So why don’t we listen to each other? Perhaps because we prefer to talk. Speaking means having control. You must not listen to anything that does not interest you.
Speaking means being the center of attention. An average person speaks at around 225 words per hour, but it is also true that we can listen at a rate of around 500 words per minute.
Being able to listen means having a quality conversation.
Listening is a skill that can be developed starting from the desire to really understand the speaker and to establish an alliance and requires a great commitment and qualities of individual authenticity and acceptance of those we face.
Knowing how to say NO:
Since we were children we have been educated to be supportive with others and to say yes to the claims of others, but as adults the excessive availability towards the requests of those around us can turn into a real trap.
In fact, we risk constantly pleasing others without taking into account what we really want. Thus we find ourselves putting aside ourselves, setting aside the deepest needs and stopping to listen to the most intimate desires.
Research conducted at the University of California, San Francisco, showed that the greater the difficulty of saying no, the greater the likelihood of experiencing stress, and sometimes even depression.
Saying no is a big challenge for many people. Learning to say NO , frees you from unnecessary constraints and above all frees up your time and energy for more important things in life.
Knowing how to say no means to appear determined and sure of oneself , in this way we have more chances that our opinions and requests are taken into consideration by those around us.
A quality sleep:
It is said that a quality sleep is good for head and body. And in fact, according to a recent research by the University of Rochester, when sleeping the brain removes toxic proteins: by-products of neural activity from when one is awake.
However, our brains can only adequately remove toxic proteins when we have sufficient quality sleep.
When not sleeping well, toxic proteins remain in brain cells, causing havoc and ultimately compromising the ability to think lucidly. All this slows down the ability to process information and solve problems, stifles creativity and increases emotional responsiveness.
This is why being able to achieve a high and regular quality sleep is a key skill that, once obtained, will repay us in serenity for life.
Some say that to be successful you need to have positive attitudes and positive thinking. Certainly positive people reach their goals much more easily .
Being positive is a necessary prerequisite for facing the challenges of personal and professional life. And looking at the glass half full is always an approach that pays off in the long run.
Putting on the table in addition to ideas, projects and solutions, positivity : “we can do it”, “it will go well”, “it will be a success”. Helps to achieve goals.
It is said that a smile opens many doors, and in the end it is true. If you are positive, others will return you with positivity. It is not always so, but certainly the hard face, when it does get things done, it also costs those who practice it and not only those who suffer it.